FREQUENTLY ASKED QUESTIONS

What is the process of booking?

Super Easy! Just fill in the Contact Us form with your requirements and one of our awesome staff members will follow up with you!  We’ll discuss your party needs, confirm the time and date with you, and then issue you an invoice for a deposit.  Once we’ve received your deposit, your preferred time and date is secured – that’s it!  Final numbers and payment will be due one week prior to the party.

Is a deposit required?

 

 

A non-refundable deposit of $100 is required at the time of booking to secure your date.

What time slots are available for parties?

Available time slots for parties at our the Caulfield South Community House on Saturdays and Sundays are:

Saturday 
  • 10 am – 11.30 am (90 mins)
  • 12.15 pm – 1.45 pm (90 mins)
  • 2.30 pm – 4.30 pm (90 mins)
Sunday
  • 10.30 am – 12.00 pm (90 mins)
  • 12.15 pm – 1.45 pm (90 mins)
  • 2.30 pm – 4.00 pm (90 mins)

We can also host parties after school on any day during the week (including Friday afternoons)! 

What dates are available?

 Check our calendar of Available Dates to see which slots have already been booked!

What is the minimum age requirement?

We host AWESOME parties for kids from four years old and above, if all of the guests attending are four or older!  Our party activities are not suitable for children under four years of age.

Is there a maximum number of kids?

 No minimum or maximum.

Do you provide food?

 Parents are invited to bring in their own party food, drinks and cake for the children to share after the party activities!  There is a commercial kitchen available for your use.

Alternatively, parents are welcome to order and have food delivered to the party 

How early can we arrive? Can we stay late, after the party ends?

The birthday party family may arrive 10 minutes early. Please do not arrive earlier as we will have other classes or parties prior to your party and will also be using this time to complete the set up for your party! Free play with LEGO® Bricks will be provided at the start of the party for the guests as they arrive.

It is important to ensure the party ends at the scheduled time as the venue is booked for other parties. 

Can parents stay?

Parents are more than welcome to stay for the duration of the party!  We have a comfy lounge for parents to relax and enjoy while the party takes place.

Do the prices include GST?

Yes, all prices are inclusive of GST.

Can you do other events, like Weddings, Christenings, Christmas parties and Family Days?

Yes!  Give us a SHOUT to talk about plans for Weddings, Christenings, Bar/Bat Mitzvah’s, Christmas parties and Family Days – we do those too!