There is always a million questions you may have, hopefully you can find your answer here. If you cant find your answer , please don’t hesitate to contact us.
Frequently Asked Questions
What is the minimum age requirement?
Our workshops, classes and parties are best suited to 5-12 year olds. If your child is under 5 years old please contact us directly before you book to make sure the activity is suitable .
How many children are attending the holiday workshop?
Our classes are suitable for groups of up to 24 children. we have a staff ratio of 1:8 children.
Can i stay with my child?
Our School Holiday & Afterschool Classes are a drop and go activity, so you are welcome to stay and settle them after sign in, but once we get into the activities you will have to say goodbye. If child was not to settle for what ever reason we will call you.
Birthday Parties and Special Events you are more than welcome to stay and watch.
What should my child bring?
Please note that food is not provided. Please provide a nut-free snack for your child to enjoy during every day of the workshop. If staying for the full day children will need to bring their own nut-free lunch. Please make sure your child wears covered shoes, sunscreen and brings a hat! We will supervise them outside at breaks. While activities in BRICKS 4 KIDZ® workshops with LEGO® Bricks are very safe, we place a very high focus on child welfare – at least one staff member at every one of our activities will have a valid First Aid certificate!
Please do not bring your own Lego® as we cannot be responsible for lost Lego® during the course of the day.
Do i need to pack lunch?
Yes. Please make it nut free.
If your child is booked in for a full day workshop, please ensure you pack lunch, snacks and water, just like you would for a school day.
If your child is booked in for a half day workshop, please ensure you pack snacks and water.
PLEASE ENSURE ALL FOOD IS NUT FREE
Do you offer a sibling discount?
Get in touch with Josh to see if we currently have any special deals for sibling discounts.
I want to enrol for the after school class but they have already started?
No Problems! Get in contact with us before you enrol as we can prorate the fees for the remaining classes.
Do the prices include GST?
Yes, all prices are inclusive of GST.
What is your Policy on missed workshops?
- If your child is visibly sick or carrying a high temperature on the day of the class, please keep your child at home! We will make up the class at the next opportunity.
- Make up classes & transfers for other reasons will be accommodated as long as there is room in the class.
- We reserve the right to cancel a workshop due to low registration.
- Space is limited, so please enrol your child today.
What is your cancellation policy?
Our cancellation policy can be found here.
Do you do trial classes after school?
Trial classes are subject to availability and must be paid for up front. If you decide to enrol, any monies paid will be deducted from term fee. Contact us before the class so we can make sure we have sufficient resources available on the day.
How do i make payment?
Payment is made using a credit card online through our secure payment gateway. Your child’s place is confirmed when payment is made. All transactions are processed in Australian dollars (AUD).
What if i am running late to pick up my child?
The pick up times are indicated so that staff have sufficient time to finish their duties without supervising children as well. If you are not going to be on time for pick up please call ahead and advise management. If you are not on time Bricks 4 Kidz reserves the right to charge additional fees:
- $30 for the first 30 mins
- $1 per minute there after.
Additional fees are due on child pick up.
What if my question is not answered here?
Don’t worry – these are just the most common questions! If you can see your answer, send us an email or call Josh 0419 366 650